Reverse sales or reverse logistics are fancy terms to portray potential loss when the goods are returned by your buyers. It is obvious you are going to incur loss, but with the help of tips mentioned here you can minimize it to some extent.
Let’s read how to handle international returns & bear minimum damage.
1) Give away product for Free instead of getting it back.
If your product sold is of low value & additional cost like paying for return shipping is more than giving away the product is the best way. Many sellers just give full refund without even asking for returning the product/s. the buyer will be delighted to get a product for FREE of cost.
Do this for only low value products.
2) Use economic parcel services
If the product/s is of high volume accumulate all the return goods from buyer/s at a single place in that particular region. Use an economic forwarding service to get these products back to you. This type of forwarding services charge less. You can cut off a maximum amount on returns.
If product value is very low, follow point 1.
3) Use International Carriers for Return goods Job
There are massive logistics companies like DHL, TNT, FedEx and UPS to ship products, if they cannot return your parcel back to you in less expense than there is nobody to do the job. Use national postal services of the region where you have sold the product in order to get it back easily.
For more details see UK’s Royal Mail online postage shop & Germany’s Deutsche Post.
4) Use Local Warehouse
With fast growing eCommerce industry eCommerce giants like eBay, Amazon, Flipkart have provided sellers with local warehousing facility for product forwarding services to both buyers & sellers. They operate on numerous locations by charging less to sellers. Just go through their terms & condition for more details.
The biggest advantage of eBay, Amazon, Flipkart offering international returns service is the lowest shipping costs. They ship in bulk quantity.
5) Resell the return products in local market
You can list the local item on your eBay listing template with a return tag & additional discounts or hire local warehouse operators to sell the return product/s then & there without shipping the product to you.
International sales is a thoughtful idea even for small sellers if handled carefully otherwise it can draw a major financial setback. The same is with big sellers. The only difference between them is they have enough cash to bear the damage.
With these solutions we leave you to decide what you shall opt for when you have a situation of international returns. Don’t mind taking experts help in such cases. A small fee or charge will help you a lot. You can contact us too.
We are engaged in designing stores & listing templates for eBay that assures a minimum of returns. Contact us & we will explain you how this works.
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